LEGAL NOTICE
This document is an electronic record under the Information Technology Act, 2000 and does not require physical or digital signatures.
1. ACCEPTANCE OF TERMS
These Terms & Conditions (“Terms”) govern your access to and use of the Seatzy Platform.
By accessing or using the Platform, you enter into a binding legal agreement with Seatzy Technologies Private Limited.
If you do not agree, you must not use the Platform.
2. DEFINITIONS
Capitalized terms have the meanings assigned in the Privacy Policy unless otherwise stated.
3. PLATFORM NATURE (CRITICAL)
Seatzy is a technology platform only.
Seatzy:
Does not provide transportation services
Is not a common carrier
Does not employ Drivers
Does not control pricing, routes, or service quality
Transportation services are provided solely by Drivers.
4. ELIGIBILITY
You must:
Be at least 18 years old
Be legally competent to contract
Comply with Applicable Law
Seatzy may deny access at its discretion.
5. USER ACCOUNTS
You are responsible for:
Providing accurate information
Maintaining confidentiality of credentials
Seatzy is not liable for unauthorized access caused by your negligence.
6. RIDE REQUESTS
Ride requests depend on Driver availability
Seatzy does not guarantee acceptance, timing, or completion
All estimates are indicative only
7. PAYMENTS
Passengers do not pay through the Platform
Seatzy does not collect passenger fares
Drivers may pay external platform access fees
No in-app purchases are offered
8. CANCELLATIONS & NO-SHOWS
No passenger cancellation or no-show fees apply
Repeated misuse may result in account restriction or termination
9. SAFETY DISCLAIMER
Seatzy:
Does not guarantee safety
Is not an emergency service
Provides no insurance
Users must exercise judgment and contact authorities when needed.
10. USER CONDUCT
Users must not:
Violate laws
Harass or abuse others
Damage property
Commit fraud
Misuse the Platform
11. SUSPENSION & DEACTIVATION
Seatzy may suspend or permanently deactivate accounts:
For policy violations
For safety, legal, or reputational risk
With or without notice
No reinstatement is guaranteed.
12. DISCLAIMER OF WARRANTIES
The Platform is provided “AS IS” and “AS AVAILABLE” without warranties of any kind.
13. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Seatzy shall not be liable for:
Personal injury or death
Property damage
Loss of income or profits
Indirect or consequential damages
14. INDEMNITY
You agree to indemnify and hold harmless Seatzy from claims arising from:
Your conduct
Your violation of law
Your misuse of the Platform
15. INCORPORATION OF POLICIES (IMPORTANT)
These Terms incorporate by reference all Seatzy policies, notices, and guidelines published from time to time, including privacy, safety, payments, cancellations, grievance, and enforcement rules.
16. MODIFICATIONS
Seatzy may modify these Terms at any time.
Continued use constitutes acceptance.
17. GOVERNING LAW & DISPUTE RESOLUTION
Laws of India apply
Disputes resolved by arbitration in India, in English
Courts in India have jurisdiction where arbitration is not applicable
18. CONTACT
📧 support@seatzy.in